{"id":4603,"date":"2026-10-20T15:24:19","date_gmt":"2026-10-20T13:24:19","guid":{"rendered":"https:\/\/cconcept.lu\/?p=4603"},"modified":"2026-10-30T16:06:40","modified_gmt":"2026-10-30T15:06:40","slug":"sme-digital-package-and-website","status":"publish","type":"post","link":"https:\/\/cconcept.lu\/en\/blog-agence-web\/a-la-une\/sme-package-digital-ia-site-internet\/","title":{"rendered":"SME Package IA, website grant in Luxembourg, support for SME digitalisation"},"content":{"rendered":"<p>You\u2019re no doubt familiar with that project we keep putting off year after year. The website that really needs a revamp. The online shop we\u2019ll launch \u00abwhen we have time\u00bb. Or that idea of using AI to save a few hours a week, which just sits gathering dust in a corner of the desk.<\/p>\n<p>If it\u2019s the budget that\u2019s holding you back, this project might be worth dusting off. In this guide, we\u2019ll focus on the two <strong>SME Packages<\/strong> which directly affect your online presence and your tools: the <strong>Digital<\/strong> and the\u2019<strong>AI<\/strong>.<\/p>\n<h2>SME Packages in a nutshell<\/h2>\n<p>SME Packages are grants from the Ministry of the Economy aimed at Luxembourg SMEs. The rule is the same for all packages: for a project costing between <strong>Between \u20ac3,000 and \u20ac25,000 excluding VAT<\/strong>, the aid may amount to <strong>70% of eligible costs<\/strong>, up to a maximum of \u20ac17,500.<\/p>\n<div style=\"display: flex; flex-wrap: wrap; gap: 16px; margin: 28px 0;\">\n<div style=\"flex: 1 1 160px; background: #FFF6EC; border-radius: 14px; padding: 20px; text-align: center;\">\n<div style=\"font-size: 30px; font-weight: bold; color: #f39200; line-height: 1.1;\">70 %<\/div>\n<div style=\"font-size: 14px; margin-top: 6px;\">eligible costs<\/div>\n<\/div>\n<div style=\"flex: 1 1 160px; background: #FFF6EC; border-radius: 14px; padding: 20px; text-align: center;\">\n<div style=\"font-size: 30px; font-weight: bold; color: #f39200; line-height: 1.1;\">17 500 \u20ac<\/div>\n<div style=\"font-size: 14px; margin-top: 6px;\">maximum assistance<\/div>\n<\/div>\n<div style=\"flex: 1 1 160px; background: #FFF6EC; border-radius: 14px; padding: 20px; text-align: center;\">\n<div style=\"font-size: 30px; font-weight: bold; color: #f39200; line-height: 1.1;\">\u20ac3,000 \u2013 \u20ac25,000<\/div>\n<div style=\"font-size: 14px; margin-top: 6px;\">budget excluding VAT<\/div>\n<\/div>\n<\/div>\n<p>There are five: Digital, AI, Cybersecurity, Service and Sustainability. If you\u2019d like the full overview and to find out which ones we can deliver with you, you\u2019ll find everything on our dedicated page for <a href=\"https:\/\/cconcept.lu\/en\/sme-packages-in-luxembourg\/\">SME Packages in Luxembourg<\/a>. Here, we get down to the nitty-gritty.<\/p>\n<h2>SME Digital Package: your website, your online shop, your tools<\/h2>\n<div style=\"display: flex; flex-wrap: wrap; gap: 32px; align-items: center; margin: 24px 0 32px;\">\n<div style=\"flex: 1 1 260px; max-width: 380px;\"><img loading=\"lazy\" decoding=\"async\" style=\"width: 100%; height: auto; border-radius: 16px; display: block;\" class=\"aligncenter size-full wp-image-4637\" src=\"http:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/package-digital.jpg\" alt=\"SME Digital Package: website, e-commerce and management tools\" width=\"600\" height=\"450\" srcset=\"https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/package-digital.jpg 600w, https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/package-digital-300x225.jpg 300w, https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/package-digital-16x12.jpg 16w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div>\n<div style=\"flex: 2 1 320px;\">\n<p style=\"margin-top: 0;\">The Digital package is designed to help you communicate more effectively with your customers online and manage your business more effectively. According to the <a href=\"https:\/\/guichet.public.lu\/fr\/entreprises\/financement-aides\/regime-sme-packages\/soutien-pme\/sme-packages-digital.html\" target=\"_blank\" rel=\"noopener\">official listing on Guichet.lu<\/a>, it covers three areas:<\/p>\n<ul style=\"margin-bottom: 0;\">\n<li><strong>Digital marketing<\/strong> : a <a href=\"https:\/\/cconcept.lu\/en\/web-services\/website-agency\/\">website<\/a> that makes people want to get in touch with you, or a <a href=\"https:\/\/cconcept.lu\/en\/web-services\/ecommerce-agency-online-shop\/\">online shop<\/a> which sells whilst you\u2019re asleep.<\/li>\n<li><strong>Company management<\/strong> : an ERP system like Odoo to centralise quotes, stock and customers, rather than juggling five Excel spreadsheets.<\/li>\n<li><strong>Electronic invoicing<\/strong> : No more manually rewriting invoices or forgetting to send reminders.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h2>SME AI Package: put artificial intelligence to work for you<\/h2>\n<div style=\"display: flex; flex-wrap: wrap; gap: 32px; align-items: center; margin: 24px 0 24px;\">\n<div style=\"flex: 1 1 260px; max-width: 380px;\">\n<img loading=\"lazy\" decoding=\"async\" style=\"width: 100%; height: auto; border-radius: 16px; display: block;\" src=\"http:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/ai-package.jpg\" alt=\"SME AI Package: integrating artificial intelligence into your SME\" width=\"600\" height=\"450\" class=\"aligncenter size-full wp-image-4638\" srcset=\"https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/ai-package.jpg 600w, https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/ai-package-300x225.jpg 300w, https:\/\/cconcept.lu\/wp-content\/uploads\/2026\/10\/ai-package-16x12.jpg 16w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div>\n<div style=\"flex: 2 1 320px;\">\n<p style=\"margin-top: 0;\">AI \u2013 everyone\u2019s talking about it. But there\u2019s a world of difference between a passing fad and something that actually saves you time. The AI package has been designed precisely for this purpose: to help you carry out your <strong>first steps<\/strong> with simple, practical solutions that can be quickly implemented within your processes.<\/p>\n<p>Here are a few examples of what we\u2019re implementing for our clients:<\/p>\n<ul style=\"margin-bottom: 0;\">\n<li><strong>An assistant on your website<\/strong> which answers your visitors\u2019 frequently asked questions, even on a Sunday evening.<\/li>\n<li><strong>Automatic sorting of your emails and enquiries<\/strong>, so that every message goes straight to the right person.<\/li>\n<li><strong>Assisted writing<\/strong> product sheets, customer enquiries or initial draft quotations.<\/li>\n<li><strong>Smart automation<\/strong> which link your tools together and free you from repetitive tasks.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"background: #FFF6EC; border-left: 4px solid #F39200; border-radius: 0 12px 12px 0; padding: 18px 22px; margin: 0 0 32px;\"><strong style=\"color: #f39200;\">\ud83d\udca1 Our advice<\/strong><br \/>\nStart with a task that annoys you on a daily basis. That\u2019s often where AI delivers the greatest benefits, and the quickest. To find out more, discover our approach to <a href=\"https:\/\/cconcept.lu\/en\/web-services\/digital-transformation-agency\/\">digital transformation<\/a>.<\/div>\n<h2>How much could you receive? Here are a few examples<\/h2>\n<p>To give you an idea, here are some typical projects and the corresponding funding. The budgets are indicative: each project is costed according to your actual needs, and only the eligible costs included in the application are subsidised.<\/p>\n<div style=\"overflow-x: auto; margin: 24px 0; border-radius: 14px; box-shadow: 0 4px 18px rgba(0,0,0,0.06);\">\n<table style=\"width: 100%; min-width: 560px; border-collapse: collapse; font-size: 14px; margin: 0; border: none;\">\n<thead>\n<tr style=\"background: #F39200; color: #ffffff;\">\n<th style=\"padding: 14px 16px; text-align: left; border: none;\">Your project<\/th>\n<th style=\"padding: 14px 16px; text-align: center; border: none;\">Package<\/th>\n<th style=\"padding: 14px 16px; text-align: right; border: none;\">Budget excluding VAT<\/th>\n<th style=\"padding: 14px 16px; text-align: right; border: none;\">Max. aid (70 %)<\/th>\n<th style=\"padding: 14px 16px; text-align: right; border: none;\">Out-of-pocket costs<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 14px 16px; border: none; border-bottom: 1px solid #F1E3D3;\">Redesign of your showcase website<\/td>\n<td style=\"padding: 14px 16px; text-align: center; border: none; border-bottom: 1px solid #F1E3D3;\"><span style=\"background: #FFF6EC; color: #f39200; font-weight: 600; padding: 3px 10px; border-radius: 20px; font-size: 12px;\">Digital<\/span><\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">8 000 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3; font-weight: bold; color: #f39200;\">5 600 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">2 400 \u20ac<\/td>\n<\/tr>\n<tr style=\"background: #FFFBF6;\">\n<td style=\"padding: 14px 16px; border: none; border-bottom: 1px solid #F1E3D3;\">Setting up an online shop<\/td>\n<td style=\"padding: 14px 16px; text-align: center; border: none; border-bottom: 1px solid #F1E3D3;\"><span style=\"background: #FFF6EC; color: #f39200; font-weight: 600; padding: 3px 10px; border-radius: 20px; font-size: 12px;\">Digital<\/span><\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">15 000 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3; font-weight: bold; color: #f39200;\">10 500 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">4 500 \u20ac<\/td>\n<\/tr>\n<tr style=\"background: #ffffff;\">\n<td style=\"padding: 14px 16px; border: none; border-bottom: 1px solid #F1E3D3;\">ERP and electronic invoicing (Odoo)<\/td>\n<td style=\"padding: 14px 16px; text-align: center; border: none; border-bottom: 1px solid #F1E3D3;\"><span style=\"background: #FFF6EC; color: #f39200; font-weight: 600; padding: 3px 10px; border-radius: 20px; font-size: 12px;\">Digital<\/span><\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">12 000 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3; font-weight: bold; color: #f39200;\">8 400 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; border-bottom: 1px solid #F1E3D3;\">3 600 \u20ac<\/td>\n<\/tr>\n<tr style=\"background: #FFFBF6;\">\n<td style=\"padding: 14px 16px; border: none;\">AI Assistant and Automation of Customer Enquiries<\/td>\n<td style=\"padding: 14px 16px; text-align: center; border: none;\"><span style=\"background: #1D1D1B; color: #ffffff; font-weight: 600; padding: 3px 10px; border-radius: 20px; font-size: 12px;\">AI<\/span><\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none;\">10 000 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none; font-weight: bold; color: #f39200;\">7 000 \u20ac<\/td>\n<td style=\"padding: 14px 16px; text-align: right; border: none;\">3 000 \u20ac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>What if your project involves both digital technology and AI? It is possible to combine several packages, subject to certain conditions. This is typically the sort of question we sort out together during our initial discussion.<\/p>\n<h2>The cash flow update we\u2019d rather tell you about straight away<\/h2>\n<p>A grant is a <strong>refund<\/strong>, not a deposit. Let\u2019s take the online shop priced at \u20ac15,000 excluding VAT:<\/p>\n<div style=\"display: flex; flex-wrap: wrap; gap: 16px; margin: 24px 0;\">\n<div style=\"flex: 1 1 180px; border: 1px solid #F1E3D3; border-radius: 14px; padding: 20px;\">\n<div style=\"width: 32px; height: 32px; border-radius: 50%; background: #F39200; color: #fff; font-weight: bold; display: flex; align-items: center; justify-content: center; margin-bottom: 10px;\">1<\/div>\n<p><strong>You pay the bill<\/strong><br \/>\n\u20ac15,000 excluding VAT, plus VAT.<\/p>\n<\/div>\n<div style=\"flex: 1 1 180px; border: 1px solid #F1E3D3; border-radius: 14px; padding: 20px;\">\n<div style=\"width: 32px; height: 32px; border-radius: 50%; background: #F39200; color: #fff; font-weight: bold; display: flex; align-items: center; justify-content: center; margin-bottom: 10px;\">2<\/div>\n<p><strong>The Ministry reimburses<\/strong><br \/>\nUp to \u20ac10,500 once the project has been completed and the supporting documents have been submitted.<\/p>\n<\/div>\n<div style=\"flex: 1 1 180px; border-radius: 14px; padding: 20px; background: #FFF6EC;\">\n<div style=\"width: 32px; height: 32px; border-radius: 50%; background: #1D1D1B; color: #fff; font-weight: bold; display: flex; align-items: center; justify-content: center; margin-bottom: 10px;\">=<\/div>\n<p><strong>Your final cost<\/strong><br \/>\n<span style=\"font-size: 22px; font-weight: bold; color: #f39200;\">\u20ac4,500 excluding VAT<\/span><\/p>\n<\/div>\n<\/div>\n<p>It\u2019s nothing insurmountable, but it\u2019s best to plan ahead. In terms of the timetable, you should generally allow 6 to 8 weeks to receive the Ministry\u2019s decision, followed by a maximum of 6 months to carry out and complete the project.<\/p>\n<h2>The 5 mistakes that could cost you the grant<\/h2>\n<p>You see them passing by regularly. You might as well avoid them:<\/p>\n<ol>\n<li><strong>Signing the quote too soon.<\/strong> The application must be submitted <em>before<\/em> any signing of contracts and the commencement of works. This is the most common mistake, and unfortunately there is no going back.<\/li>\n<li><strong>Start \u00abjust a little bit\u00bb.<\/strong> A mock-up, a deposit\u2026 Even the early stages of a project can cause problems. Please be patient until official approval is given.<\/li>\n<li><strong>Underestimating the time required.<\/strong> Six months to complete and wrap up the project \u2013 that goes by quickly. A realistic schedule right from the start is essential.<\/li>\n<li><strong>Being too vague.<\/strong> A vague quotation or items not included in the package may reduce the amount awarded. A clearly defined project makes for a strong application.<\/li>\n<li><strong>Skip the first step.<\/strong> It all starts with getting in touch with the <a href=\"https:\/\/www.houseofentrepreneurship.lu\/\" target=\"_blank\" rel=\"noopener\">House of Entrepreneurship<\/a> from the Chamber of Commerce, or via the eHandwierk service run by the Chamber of Trades if you are a craft business.<\/li>\n<\/ol>\n<h2>How are things going with us?<\/h2>\n<p>Dealing with administrative procedures isn\u2019t your job. That\u2019s why our <a href=\"https:\/\/cconcept.lu\/en\/sme-packages-in-luxembourg\/\">SME Support Packages<\/a> follows you from start to finish:<\/p>\n<ol>\n<li><strong>Let\u2019s check your eligibility together<\/strong>, free of charge and with no obligation.<\/li>\n<li><strong>We\u2019ll help you get your project off the ground<\/strong> : your goals, your priorities, the right package.<\/li>\n<li><strong>We\u2019ll help you put together your application<\/strong>, before signing anything.<\/li>\n<li><strong>We are carrying out the project<\/strong> once agreement has been reached.<\/li>\n<li><strong>We\u2019ll support you right through to completion<\/strong>, to ensure that the grant is paid into your account.<\/li>\n<\/ol>\n<h2>They placed their trust in us<\/h2>\n<p>This year, several Luxembourg-based companies have taken the plunge with us:<\/p>\n<ul>\n<li><a href=\"https:\/\/cconcept.lu\/en\/blog-agence-web\/a-la-une\/city-relocation-a-new-website-to-support-foreign-workers-in-luxembourg\/\">City Relocation<\/a> : a new website to support foreign workers settling in Luxembourg.<\/li>\n<li><a href=\"https:\/\/cconcept.lu\/en\/blog-agence-web\/a-la-une\/freylinger-online-armoury-shop-gets-a-makeover\/\">Freylinger Armoury<\/a> : a modernised image for a well-established gun shop, complete with an integrated online shop.<\/li>\n<li><a href=\"https:\/\/cconcept.lu\/en\/blog-agence-web\/a-la-une\/new-wordpress-br-consulting\/\">BR Consulting<\/a> : a WordPress website designed to connect technical talent with businesses in Luxembourg.<\/li>\n<\/ul>\n<h2>Your questions, our answers<\/h2>\n<h3>I\u2019ve never used AI before. Is the AI package right for me?<\/h3>\n<p>Exactly! It\u2019s been designed to support SMEs as they take their first steps. You don\u2019t need to be an expert: we start with your day-to-day work and look at where AI can really make your life easier.<\/p>\n<h3>Can I get funding for the redesign of my current website?<\/h3>\n<p>A website redesign can certainly fall within the scope of digital marketing, provided that the project genuinely improves your online communication and meets the programme\u2019s criteria. The exact scope is confirmed when the application is put together.<\/p>\n<h3>My business is a craft business: is it any different?<\/h3>\n<p>The principle remains the same. The only thing that changes is your first point of contact: this will be the eHandwierk service at the Chamber of Trades.<\/p>\n<div style=\"background: #FFF6EC; border-radius: 20px; padding: 36px 28px; margin: 40px 0 24px; text-align: center;\">\n<h2 style=\"margin-top: 0; text-align: center;\">What if now were the right time?<\/h2>\n<p style=\"max-width: 560px; margin: 0 auto 24px;\">That project you\u2019ve been putting off for months could end up costing you a third of what you expected. The hardest part is taking that first step. As for the rest, we\u2019re here to help.<\/p>\n<p><a style=\"display: inline-block; background: #F39200; color: #ffffff; font-weight: bold; padding: 14px 32px; border-radius: 40px; text-decoration: none;\" href=\"https:\/\/cconcept.lu\/en\/sme-packages-in-luxembourg\/\">Check my eligibility \u2192<\/a><\/p>\n<\/div>\n<p style=\"text-align: center;\"><strong>Would you prefer to discuss this in person?<\/strong> Book a free 30-minute video call, with no obligation \ud83d\udc47<\/p>\n<p style=\"text-align: center;\"><div class=\"latepoint-book-form-wrapper os-loading os_init_booking_form\" id=\"latepointBookForm_6af343a21a7b0\" data-selected-agent=\"2\" data-selected-service=\"6\" data-selected-duration=\"30\" data-calendar-start-date=\"+1 week\" >\n\t\t\t\t\t\t<div class=\"latepoint-w latepoint-inline-form latepoint-show-side-panel\">\n\t\t\t\t\t\t\t<div class=\"latepoint-booking-form-element\">\n\t\t\t\t\t\t\t\t<div class=\"latepoint-side-panel\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"latepoint-form-w\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><\/p>","protected":false},"excerpt":{"rendered":"<p>Vous connaissez s\u00fbrement ce projet qu&rsquo;on repousse d&rsquo;ann\u00e9e en ann\u00e9e. Le site qu&rsquo;il faudrait vraiment refaire. La boutique en ligne qu&rsquo;on lancera \u00ab quand on&#8230;<\/p>","protected":false},"author":3,"featured_media":3817,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1,3],"tags":[],"class_list":["post-4603","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-agence-web","category-a-la-une"],"acf":[],"_links":{"self":[{"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/posts\/4603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/comments?post=4603"}],"version-history":[{"count":16,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/posts\/4603\/revisions"}],"predecessor-version":[{"id":4654,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/posts\/4603\/revisions\/4654"}],"wp:attachment":[{"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/media?parent=4603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/categories?post=4603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cconcept.lu\/en\/wp-json\/wp\/v2\/tags?post=4603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}